Level 2 Hospitality Team Member

Work in customer-facing hospitality roles across restaurants, cafés, bars, and event venues, building skills in customer service, communication, and teamwork.

About the role

A hospitality team member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods.
Three chefs and a man in a professional kitchen preparing and discussing plated dishes on a stainless steel counter.
“The self-awareness component of the course was highly valuable, with regards to the image I project to others in a group situation.”
— Level 2 Hospitality Team Member

Interested?